The loyalty points accrued by a guest can be viewed from the Appointment Book or from Webstore and Customer Mobile App.
Table of Contents
Viewing Points from the Appointment Book
To view the points accrued by a guest from the Appointment Book, do the following:
- Open the guest's profile in the Appointment Book.
- Click the POINTS tab.
- You will see balance points as well as the accrual and redemption history.
- In a Tiered loyalty program, you will also see the current enrolled tier.
Viewing Points from Webstore and Customer Mobile App
The Points tab in the Webstore or the Customer Mobile App displays the balance points available for the Loyalty programs that the guest is enrolled in. The guest can further drill-down and view the accrual and redemption history.