- On the appointment book, click the appointment for which you want to process payment.
- Click Take Payment.
- On the right hand side of the POS, under the Collect Payment section, click Credit/Debit.
- Click Add Payment. The system shows the Transaction Started window.
- Swipe or insert the guest's credit card on Payment Express terminal and start the transaction. After the transaction begins, the system shows the Status: Processing window.
After the Status: Processing window is displayed, if you want to cancel the transaction, do it directly by pressing the Cancel button on the terminal. Do not cancel the transaction by closing the Processing window because the transaction still goes through the terminal, resulting in inconsistent data between Zenoti and Payment Express.
Have more questions? Submit a request