Employee Time Summary Report

The Time Summary report helps you track the actual working hours, service hours, and the unavailable hours of each employee in their base center.  

Important Notes

  • This report includes only base center employees and doesn't include employees who are deputed to this center.

To run the report:

  1. Ensure that you are at the center level for which you want to run the report. 
  2. On the main menu, click the Employee tab.
  3. On the Employee Dashboard, click Reports > Time.
  4. On the Time Reports page, from the reports list, click Summary.
  5. Select the relevant filter criteria, and then click Refresh to run the report. To export the report, on the top right side of the report, click the Excel or.CSV icons. 

Filter Criteria

Criteria Options Description

You can select one of the following criteria for the report based on whether you want to see the time summary of the employee only from the base center or from other deputed centers. 

  • All Centers (Default): Shows the time summary of the employee in your base center as well as other deputed centers.
  • Current Center: Shows the time summary of the employee only from the base center.
  • Other Center: Shows the time summary of the employee from deputed centers and not the base center.
Job   By default, the report is set to all jobs in the center. To run the report for the employees with a specific job, select it from the list. 
Time   Select a time period for the report from the following options: 1 month, 2 months, 3 months, 6 months, Custom. If you select Custom, select From and To dates for the report for a duration not exceeding six months

Column Descriptions

Column Description
Code Code assigned to the employee.
Name Name of the employee.  
Scheduled Hours The total number of scheduled hours of the employee in the selected time period. Scheduled hours of the employees can be accessed from the Employee Schedule page (Employee > Employee Dashboard > Schedule). You can filter the Employee Schedule page by Center, Role, and Day/Week/Month views. 
Actual Hours

The total number of actual working hours of the employee in the selected time period.  It is calculated as the sum of all the clocked (checked) in hours in the time period minus the block-out times that do not count as employee utilization. 

Note that some types of block-out times are included as employee utilization at the organization level and depend on your organizational policies. Such block-out times are not subtracted from the employee's Actual Hours. For example, training time is included under employee utilization in some organizations.

Actual hours = Sum of all clocked-in hours in the time period - Non-utilized block-out times.  

Service Hours The total duration of all the closed appointments of the employee in the selected pay period.  If the Consider service recovery time in employee utilization is enabled at the organizational level, the service hours also include the recovery time.
Unavailable Hours The total duration of break times between multiple check-ins (if any) and the non-utilized block-out times within the scheduled hours in the selected time period. 

Cross Check Your Data

Report Relevance
Attendance Details Report  (Employee > Reports > Time > Attendance Details) You can validate the Scheduled Hours in this report with the Scheduled Hours column in the Attendance Details report.
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