Set Up One Time Password (OTP) Authorization for Membership Redemption

 

Zenoti allows you to enforce One Time Password (OTP) authorization to redeem membership benefits. To enforce OTP authorization, it needs to be enabled for both your organization and the center. You can enable OTP authorization for a membership on the Memberships page, while creating a new membership or by editing an existing one.

 Step Description Details
 1 Enable OTP Authorization for the Organization  Make sure you are in the organization view, and not for any individual center.
  1. On the Zenoti main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Organizations.
  3. Click the Settings tab, and then click General.
  4. Make sure the Activate SMS checkbox is selected. OTP cannot be sent if the SMS is not activate for your organization.
  5. Expand the Invoice and Receipt tab.
  6. Click the Enforce OTP for Redemption checkbox.
  7. In the OTP Expiry Time (Minutes) box that appears, type the number of minutes after which you want the OTP to expire.
  8. Click Save.
 2 Enable OTP Authorization for the Center
  1. On the Zenoti main menu, click Admin.
  2. On the Admin Dashboard, click Organization > Centers.
  3. On the Manage Center window, click the name of the center.
  4. On the Edit Center window, click the Settings tab, and then expand the Invoice and Receipt tab.
  5. Select the Require OTP for Redemption checkbox.
  6. In the OTP Override Code field, type a code can be used during billing to override the system generated OTP.
  7. Click Save.
 3 Enable OTP Authorization for the Membership

Memberships can be created or edited at an organization level, so make sure you are in the organization view. 

  1. On the Zenoti main menu, click Marketing.
  2. On the Marketing Dashboard, click Memberships > Memberships.
  3. On the Manage Memberships window, click Add to create a new membership or click the name of a membership to edit it.
  4. On the Edit Membership window, scroll down the General tab, and click the Need OTP Authorization check box.


  5. Click Save.

 

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