Search for an Invoice or Receipt

You might notice some invoice numbers or receipt numbers missing from a report and might want to know information about these invoices or receipts. To search for an invoice or receipt, follow these steps:

  1. On the appointment book, click an open slot, then click Search Invoice No/Receipt No.
  2. On the Search for an Invoice or a Receipt dialog, select either Invoice number or Receipt Number option from the list, then type the number in the adjacent box.
  3. The system shows the information about the invoice or the receipt. Links to show the invoice or reopen the ticket is also shown. Note that in case of a product sale, the Return link is also shown using which you can handle product returns. To know more about handling product returns from guests, refer to the Handling Product Returns from Guests article.

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