The Split Support Staff Gratuity Summary report tracks the mode of payment that guests use to pay for service charges at the invoice level for the selected time period.
This article covers the following sections:
Use this report when you want to view the mode of payment that guests used (cash, check, credit card, prepaid card, or custom) to pay for service charges at the invoice level.
You should have configured Center level settings to automatically include mandatory service charges or support staff gratuity in all invoices. Read: Collecting Service Charges from Guests
Follow these steps to run the report:
- Ensure that you are at the Center for which you want to run the report.
- On the main menu.click the Reports tab.
- On the Reports Dashboard, click Employee > Sales (from the filter).
- From the list of reports, click Split Support Staff Gratuity Report. The report opens in a new tab.
- Make your selections in the filter criteria and click Refresh.
- To export the report, click the Excel or .CSV icons.
Select the date on which a guest availed a service (sale date), the date on which the guest paid at least in part for a service (collection date), or the date on which an invoice (with at least one service) was closed.
Example: A guest may have availed a service on 12th April, may have paid partially for it on 19th April, and the invoice may have been finally closed on 19th June. Based on the filter criteria you select, the report will take into account any one of these dates.
||Specify if you want to view data for Open, Closed, or All invoices.|
|Job||Drop-down list of all jobs available in your center.||
Select the job for which you want to generate this report.
Based on your requirement, from the drop-down list, select either today, last 7 or 14 days, 1, 2, 3, or 6 months.
|Name of the Employee||Drop-down list of employees at your center||Select the name of an employee from the drop-down list.|
|Invoice (Center name)||Displays the invoice number.|
|Employee Code||Displays the unique identifier for the employee.|
|Guest Name||Displays the name of the guest.|
|Employee||Displays the employee name.|
|Cash||Displays the amount if the guest uses cash to pay for service charges.|
|Check||Displays the amount if the guest uses check to pay for service charges.|
|Custom||Displays the amount if the guest uses a custom method to pay for service charges.|
|Credit Card (CC)||Displays the amount if the guest uses a credit card to pay for service charges.|
|Prepaid Card||Displays the amount if the guest uses a prepaid card to pay for service charges.|
|Service Charge||Displays the amount that an employee earns as support staff gratuity or service charge in the selected time period.|
|Status||Displays the status of the invoice that can be Open or Closed.|
See Also: Support Staff Gratuity Summary Report